Privacy Policy

1. Introduction

DTF Maroc ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our DTF printing services. By using our site and services, you agree to the practices described below.

2. Data We Collect

We may collect the following categories of personal data:

• Identification data: name, email address, phone number, delivery address.
• Order data: products ordered, uploaded designs, payment details, invoicing information.
• Technical data: IP address, browser type, device information, pages visited, and cookies.
• Communication data: messages you send us through our contact form, email, or chat.

3. How We Use Your Data

Your personal data is used to:

• Process and fulfill your orders, including printing, packaging, and delivery.
• Communicate with you about your orders, quotes, and customer support requests.
• Improve our website, services, and customer experience.
• Comply with our legal, tax, and accounting obligations.
• Send you commercial communications when you have given your consent.

4. Cookies

Our website uses cookies and similar technologies to ensure the site functions properly, remember your preferences, and analyze traffic. You can configure your browser to refuse cookies, but some features of the site may no longer work correctly.

5. Data Sharing

We never sell your personal data. We may share it only with trusted partners who help us operate our business, such as payment processors, delivery carriers, and IT service providers, and only to the extent necessary for them to perform their services. We may also disclose data if required by law or to protect our rights.

6. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements. Order and invoicing data are generally retained for ten (10) years in accordance with Moroccan commercial law.

7. Your Rights

In accordance with Moroccan Law 09-08 on the protection of individuals with regard to the processing of personal data, and where applicable the European GDPR, you have the right to access, rectify, delete, and object to the processing of your personal data. You may also request a copy of your data or withdraw your consent at any time.

To exercise these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date clearly indicated at the top.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

DTF Maroc
84 Lot Essalam, Mohammedia, Morocco
Email: [email protected]